Terms and Conditions

Effective Date: [13-01-2020]

Welcome to Nour Rugs (“us”, “we”, or “our”). These Terms and Conditions govern your use of our website https://nourrugs.vintagemoroccanthreads.com (the “Service”).

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Service.

1. Use of Our Website

You may use our website for browsing, purchasing, and learning about our authentic Moroccan rugs. Unauthorized use, including modifying, distributing, or reproducing content without permission, is strictly prohibited.

2. Orders and Payment

• When you place an order, you agree to provide accurate payment and shipping details.
• Custom-made rugs take 3-4 weeks for weaving and 1 additional week for worldwide shipping.
• All payments must be completed before order processing.

3. Shipping and Delivery

• Free worldwide shipping is available.
• Delivery times vary, typically 3-5 business days in Europe and 7 business days worldwide via DHL Express.
• Taxes and customs fees are included in the final price, with no hidden charges upon delivery.

4. Returns and Refunds

• Returns are accepted within 14 days of delivery in their original condition.
• Custom-made rugs are non-refundable unless defective.

5. Privacy Policy

We respect your privacy. For details on how we collect and use your information, please review our Privacy Policy at https://nourrugs.vintagemoroccanthreads.com.

6. Contact Us

For any inquiries, please contact us via:
Email: [Nourweaver@gmail.com]
Website: https://nourrugs.vintagemoroccanthreads.com

By using our website, you agree to these Terms and Conditions.